Privacy Policy

1. Who we are

Linkbytes Pvt Ltd (Australian Company Number 673 773 165) is the operator of https://linkbytes.com.au, with its registered office at 420 Macquarie Street, Liverpool, Sydney NSW. In this policy, references to "we", "us" and "our" refer to Linkbytes Pvt Ltd.

We are committed to handling personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

2. What information we collect

We only collect the information you choose to give us. This includes:

• Contact form submissions — your name, email address, phone number, company name and the contents of your message.
• Email correspondence — any information you include when emailing us at inquiries@linkbytes.com.au or replying to our messages.
• Phone enquiries — basic details to help us respond to your inquiry.
• Technical data — anonymous information about your browser, device and approximate location (city level), collected via analytics for the sole purpose of understanding website usage.

3. How we use your information

We use the information you provide only for the purposes you would reasonably expect, including:

• Responding to your inquiry, quote request or order
• Sending you the information, products or services you have requested
• Following up on previous communications you initiated
• Maintaining accurate business records as required by Australian law
• Improving our website and services based on aggregated, de-identified usage data

We do not use your information for marketing without your explicit consent. We do not sell, rent or trade your personal information to any third party.

4. Who we share information with

We share your information only with the following categories of service providers, and only as needed to operate this website:

• Email delivery (Resend) — your contact form submission is transmitted via Resend so it can be delivered to our inbox. Resend privacy policy.
• Hosting (Vercel) — this website is hosted on Vercel's infrastructure. Vercel privacy policy.

We may disclose your information to government authorities or law enforcement where we are legally required to do so.

5. Cookies and tracking

This website uses a minimal amount of browser storage to keep things working — for example, remembering that you've already seen our welcome animation. See our Cookie Policy for full details.

6. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Form submissions are transmitted over HTTPS, and our hosting and email providers are SOC 2 compliant. No system, however, is completely secure — we encourage you to take care when sending us sensitive information.

7. How long we keep your information

We retain inquiry-related correspondence for as long as needed to follow up on the original request, and for an additional period as required by Australian record-keeping laws (typically 7 years for business records). After this period, the information is permanently deleted or de-identified.

8. Your rights

Under Australian privacy law you have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct any inaccurate or out-of-date information
• Ask us to delete information that we no longer have a lawful basis to retain
• Complain about how we've handled your information

To exercise any of these rights, contact us at inquiries@linkbytes.com.au. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. International data transfers

Some of our service providers (Resend, Vercel) may store data on servers located outside Australia, primarily in the United States and Europe. These providers are bound by data protection agreements at least equivalent to the Australian Privacy Principles.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available at https://linkbytes.com.au/privacy. Material changes will be noted with an updated "Last updated" date at the top of this page.

11. Contact us

If you have questions about this policy or how we handle your information, please contact:

Linkbytes Pvt Ltd
420 Macquarie Street, Liverpool, Sydney NSW
Email: inquiries@linkbytes.com.au
Phone: +612 9099 5058